Atendimento que encanta
Respond faster, resolve more cases, and keep your customers satisfied with a unified inbox.
Maria Silva
My order hasn't arrived yet...
João Costa
How do I change my password?
Ana Oliveira
Do you have this product in blue?
All channels in one place
WhatsApp, Instagram, Telegram, SMS, and website chat. Your team no longer needs to switch between apps. Everything centralized, with complete history for each customer.
- Complete customer history
- Automatic rule-based assignment
- Respostas prontas e atalhos
- Tags and categorization
SLA Tracking
Defina metas de tempo de resposta e acompanhe o cumprimento em tempo real.
Quick Replies
Create shortcuts for frequent messages and respond in seconds.
Automatic CSAT
Send satisfaction surveys at the end of each interaction.
Results our customers achieve
-40%
Average response time
+25%
Customer satisfaction (CSAT)
2x
Tickets resolvidos por agente
Tools for your team
Team Collaboration
Internal notes, mentions, and conversation transfers. Work together to resolve complex cases.
Automations
Set up automatic flows for triage, after-hours responses, and escalation.
Base de Conhecimento
Create help articles and let customers find answers on their own.
Detailed Reports
Track volume, response time, satisfaction, and individual performance.